Customer Support
Company Policies
Frequently Asked Questions (FAQ)
Can I purchase your peptides for personal use?
No, our products are strictly for research purposes and are not intended for human or animal consumption. We comply strictly with all regulations regarding the sale of research chemicals.
Are your products tested for quality and purity?
Yes, all of our peptides undergo third-party testing to ensure the highest standards of quality, consistency, and purity. We guarantee that our products meet research-grade specifications.
Do you provide Certificates of Analysis (COA) for your products?
Yes, we provide Certificates of Analysis for all products upon request. These documents verify the quality, purity, and consistency of our peptides through third-party testing.
What is your policy on returns?
We do not offer returns. If you encounter any issues with your order, please contact us within 7 days of order receipt, and we will work with you to address the problem.
Do you offer bulk pricing or discounts for large orders?
Yes, we provide tiered pricing and bulk discounts for larger purchases. Please reach out to our Customer Support Team (contact@peptidelabworks.com) for more information on how to take advantage of these savings.
How secure is my payment information?
Your payment information is protected by industry-standard encryption methods, ensuring a secure and safe transaction process for all purchases.